Effective Date: [07/10/25]
Last Updated: [11/10/25]

Welcome to Highend Waste Disposal Ltd
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Highendwaste.com , use our services, or contact us.

Please read this policy carefully. By using our website or services, you agree to the terms of this Privacy Policy.

We may collect and process the following types of personal information:

• Name
• Address
• Email address
• Phone number
• Company name (if applicable)
• Any details you provide through our contact form, quote request, or when booking services

When you visit our website, we may automatically collect:

• Browser type and version
• Device information
• Pages visited and time spent on the site
• Cookies and similar tracking technologies (see Section 7: Cookies below)

We may receive information from third-party sources such as business directories, public databases, or marketing partners, where legally permitted.

We use your personal data to:

• Provide and manage our waste disposal and collection services
• Respond to your enquiries and service requests
• Send you quotations, invoices, and relevant communications
• Improve our website, services, and customer experience
• Comply with legal obligations
• Send marketing communications (only with your consent)

We process your data under one or more of the following lawful bases:

• Contractual necessity: To fulfil a service or contract with you.
• Legitimate interests: To improve our business and customer service.
• Legal obligation: To comply with laws and regulations (e.g., waste disposal recordkeeping).
• Consent: When you have given us explicit permission (e.g., for marketing emails).

We may share your information with:

• Trusted service providers (e.g., payment processors, IT support, website hosting)
• Business partners or subcontractors necessary to deliver our services

We will never sell or rent your personal information to third parties.

We retain personal data only as long as necessary for the purposes stated in this policy, or as required by law.
For example, financial records are kept for at least 6 years in line with HMRC requirements.

Our website uses cookies to improve user experience, track website performance, and analyse visitor behaviour.
You can manage or disable cookies through your browser settings. 

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
However, please note that no online transmission or storage method is 100% secure.

Under data protection laws, you have the right to:

• Access your personal data
• Correct or update inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time (for consent-based processing)
• Request data portability

To exercise any of these rights, contact us at [highendwaste@gmail.com].

If we transfer your personal data outside the UK or European Economic Area (EEA), we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated effective date.

If you have any questions, concerns, or requests about this Privacy Policy, please contact us:

Highend Waste Disposal Ltd
Email: [Highendwaste@gmail.com]
Phone: [07796995407]